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Feature-selection-based dynamic transfer ensemble model for customer churn prediction

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成果类型:
期刊论文
作者:
Xiao, Jin;Xiao, Yi;Huang, Anqiang;Liu, Dunhu;Wang, Shouyang*
通讯作者:
Wang, Shouyang
作者机构:
[Xiao, Jin] Sichuan Univ, Sch Business, Chengdu 610064, Peoples R China.
[Xiao, Yi] Cent China Normal Univ, Sch Informat Management, Wuhan 430079, Peoples R China.
[Huang, Anqiang] Beihang Univ, Sch Econ & Management, Beijing 100083, Peoples R China.
[Liu, Dunhu] Chengdu Univ Informat Technol, Fac Management, Chengdu 610103, Peoples R China.
[Wang, Shouyang] Chinese Acad Sci, Acad Math & Syst Sci, Beijing 100190, Peoples R China.
通讯机构:
[Wang, Shouyang] C
Chinese Acad Sci, Acad Math & Syst Sci, Beijing 100190, Peoples R China.
语种:
英文
关键词:
Customer churn prediction;Transfer ensemble model;Feature selection;GMDH-type neural network;Transfer learning
期刊:
Knowledge and Information Systems
ISSN:
0219-1377
年:
2015
卷:
43
期:
1
页码:
29-51
基金类别:
Natural Science Foundation of ChinaNational Natural Science Foundation of China (NSFC) [71101100, 70731160635, 71273036]; New Teachers' Fund for Doctor Stations, Ministry of Education [20110181120047]; Excellent Youth fund of Sichuan University [2013SCU04A08]; China Postdoctoral Science FoundationChina Postdoctoral Science Foundation [2011M500418, 2012T50148, 2013M530753]; Frontier and Cross-innovation Foundation of Sichuan University [skqy201352]; Soft Science Foundation of Sichuan Province [2013ZR0016]; Humanities and Social Sciences Youth Foundation of the Ministry of Education of PR China [11YJC870028]; Selfdetermined Research Funds of CCNU from Colleges' Basic Research and Operation of MOE [CCNU13F030]
机构署名:
本校为其他机构
院系归属:
信息管理学院
摘要:
Customer churn prediction is one of the key steps to maximize the value of customers for an enterprise. It is difficult to get satisfactory prediction effect by traditional models constructed on the assumption that the training and test data are subject to the same distribution, because the customers usually come from different districts and may be subject to different distributions in reality. This study proposes a feature-selection-based dynamic transfer ensemble (FSDTE) model that aims to introduce transfer learning theory for utilizing the customer data in both the target and related sourc...

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