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Exploring Emotion in Teaching: Emotional Labor, Burnout, and Satisfaction in Chinese Higher Education

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成果类型:
期刊论文
作者:
Zhang, Qin*;Zhu, Weihong
通讯作者:
Zhang, Qin
作者机构:
[Zhang, Qin] Fairfield Univ, Dept Commun, Fairfield, CT 06824 USA.
[Zhu, Weihong] Cent China Normal Univ, Dept English, Wuhan, Peoples R China.
通讯机构:
[Zhang, Qin] F
Fairfield Univ, Dept Commun, Fairfield, CT 06824 USA.
语种:
英文
关键词:
Chinese Teachers;Emotion;Emotional Labor;Teacher Burnout;Teaching Satisfaction
期刊:
Communication Education
ISSN:
0363-4523
年:
2008
卷:
57
期:
1
页码:
105-122
机构署名:
本校为其他机构
院系归属:
外国语学院
摘要:
The current study was designed to examine the emotional labor of Chinese college instructors and its effects on teacher burnout and satisfaction. Four major findings were drawn: (a) of the three dimensions of emotional labor, Chinese college instructors engaged in deep acting the most and surface acting the least; (b) surface acting had deleterious effects on teacher burnout and satisfaction, but deep acting and authenticity had positive effects; (c) the three dimensions of emotional labor differed in magnitude as predictors of teacher burnout and satisfaction; and (d) both the emotional labor...

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