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The relationship between strategic type and new service development competence: a study of Chinese knowledge intensive business services

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成果类型:
期刊论文
作者:
Liu, Shunzhong*
通讯作者:
Liu, Shunzhong
作者机构:
[Liu, SZ] Cent China Normal Univ, Sch Econ & Management, Wuhan 430079, Hubei, Peoples R China.
[Liu, Shunzhong] Cent China Normal Univ, Sch Econ & Management, 152 Luoyu Rd, Wuhan 430079, Hubei, Peoples R China.
通讯机构:
[Liu, Shunzhong] Cent China Normal Univ, Sch Econ & Management, 152 Luoyu Rd, Wuhan 430079, Hubei, Peoples R China.
语种:
英文
关键词:
Knowledge intensive business services;New service development competence;Operation management;Strategic management;Strategic type
期刊:
Service Business
ISSN:
1862-8516
年:
2012
卷:
6
期:
2
页码:
157-175
文献类别:
WOS:Article
所属学科:
ESI学科类别:经济&商业;WOS学科类别:Business;Management
入藏号:
机构署名:
本校为第一且通讯机构
院系归属:
经济与工商管理学院
摘要:
Using the strategic orientation concept of Miles and Snow, the present study aims to test if differences in levels of new service development (NSD) competence exist between prospectors, analyzers, defenders, and reactors. Results from 192 Chinese knowledge intensive business service firms indicate that NSD competence varies in the relation to the firm's strategic orientation. Prospectors and defenders have higher NSD competence than analyzers. Reactors have lower new service development competence than prospectors, defenders, and analyzers. © 2011 Springer-Verlag.

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