The proliferation of massive open online courses (MOOCs) highlights the necessity of developing accurate and diagnostic evaluation methods to assess the courses’ quality and effectiveness. Hence, this study proposes a diagnostic MOOC evaluation (DME) method that combines the Analytic Hierarchy Process algorithm and learner review mining to integrate expert opinions, standardized rubrics, and learner feedback into the evaluation process. For this purpose, 30 MOOCs from the Coursera website were purposively selected and evaluated using the DME m...
