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An empirical study on inexperienced online consumer's window shopping behavior in China: a trust analysis model

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成果类型:
期刊论文、会议论文
作者:
Gu, Hong*
通讯作者:
Gu, Hong
作者机构:
[Gu, Hong; Gu, H] Cent China Normal Univ, Dept Tourism Management, Wuhan, Peoples R China.
通讯机构:
[Gu, Hong] C
Cent China Normal Univ, Dept Tourism Management, Wuhan, Peoples R China.
语种:
英文
关键词:
E-shopping;Window Shopping Behavior;Trust
期刊:
2011 7TH INTERNATIONAL CONFERENCE ON WIRELESS COMMUNICATIONS, NETWORKING AND MOBILE COMPUTING (WICOM)
ISSN:
2161-9646
年:
2011
页码:
1-4
会议名称:
7th International Conference on Wireless Communications, Networking and Mobile Computing (WiCOM)
会议论文集名称:
International Conference on Wireless Communications Networking and Mobile Computing-WiCOM
会议时间:
SEP 23-25, 2011
会议地点:
Wuhan, PEOPLES R CHINA
会议主办单位:
Cent China Normal Univ, Dept Tourism Management, Wuhan, Peoples R China.
会议赞助商:
IEEE, Wuhan Univ, Huazhong Univ Sci & Technol, Commun Univ China, Jiangsu Univ, Engn Informat Inst, IEEE Antennas & Propagat Soc (APS), IEEE Wuhan Sect
出版地:
345 E 47TH ST, NEW YORK, NY 10017 USA
出版者:
IEEE
ISBN:
978-1-4244-6252-0
机构署名:
本校为第一且通讯机构
院系归属:
城市与环境科学学院
摘要:
From the perspective of trust theory, this essay established a model of inexperienced consumers' window shopping behavior in China context. The results indicate that most Chinese inexperienced consumers only do window shopping, at least partly, because they perceived low trust during e-shopping which induce them to stop more involving. The study also proved that uncertainty is negatively related to trust in the process of online shopping. With high trust they would prefer to do window sho...

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