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Achieving a Balance between Privacy Protection and Data Collection: A Field Experimental Examination of a Theory-Driven Information Technology Solution

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成果类型:
期刊论文
作者:
Liu, Bailing*;Pavlou, Paul A.;Cheng, Xiufeng
通讯作者:
Liu, Bailing
作者机构:
[Liu, Bailing] Cent China Normal Univ, Sch Informat Management, Wuhan 430000, Hubei, Peoples R China.
[Pavlou, Paul A.] Univ Houston, CT Bauer Coll Business, Houston, TX 77204 USA.
[Cheng, Xiufeng] Cent China Normal Univ, Sch Informat Management, Wuhan 430079, Hubei, Peoples R China.
通讯机构:
[Liu, Bailing] C
Cent China Normal Univ, Sch Informat Management, Wuhan 430000, Hubei, Peoples R China.
语种:
英文
关键词:
electronic commerce;mobile commerce;privacy protection;privacy policy;justice theory;privacy concerns;information disclosure
期刊:
INFORMATION SYSTEMS RESEARCH
ISSN:
1047-7047
年:
2021
卷:
33
期:
1
页码:
203-223
基金类别:
History: Dr. Alessandro Acquisti, Senior Editor; Dr. Idris Adjerid, Associate Editor. Funding: This research was supported by the National Social Science Foundation of China [Grant 20BGL283]. Supplemental Material: The online appendices are available at https://doi.org/10.1287/isre.2021.1045.
机构署名:
本校为第一且通讯机构
院系归属:
信息管理学院
摘要:
Companies face a trade-off between creating stronger privacy protection policies for consumers and employing more sophisticated data collection methods. Justice-driven privacy protection outlines a method to manage this trade-off. We built on the theoretical lens of justice theory to integrate justice provision with key privacy protection features and conceptualized the extent to which these features affect privacy concerns and information disclosure behavior. Notably, we proposed an information technology (IT) solution to balance the trade-off...

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