This paper,based on data and information from questionnaire investigation and deep interview to 624 rural residents of 3 counties in Hubei province,empirically analyses the status quo of rural public service from two-dimensional perspective of satisfaction degree and demand degree.The results show that there is little relationship between satisfaction degree and demand degree of rural residents to the rural public service.From scores of satisfaction degree and demand degree,15 items of rural public service can be divided into six groups by using systematically cluster analysis.The governments ...