期刊论文

How Does Learning Organization Affect Professional Autonomy of Public Service Employees?: A Comparative Study of Models Based on Emotional Labor and New Managerialism Theory

中文

社会建设

2095-8641

2022

9

2

73-86

本校为其他机构

专业自主性是提高公共服务人员专业能力和促进公共服务机构良性运行的关键因素。本研究基于全国社会工作者的调查数据,使用结构方程模型,从情感劳动和新管理主义角度分别构建模型,研究了学习型组织在社工专业自主性形成过程中的中介作用。情感劳动模型显示,学习型组织与职业倦怠存在负相关关系,与专业自主性存在正相关关系,学习型组织在职业倦怠和专业自主性的关系中起中介作用。新管理主义模型显示,学习型组织与专业能力和专业自主性均存在正相关关系,学习型组织还部分中介了专业能力对专业自主性的影响。基于此,提出情感/能力-科层制的综合模型,按照专业能力、情感劳动特征和机构特征对公共服...

Professional autonomy is the key factor to improve professional ability of public service employees and promote the benign operation of public service organizations.Based on the Chinese Social Work Survey,this research developed two comparative models from emotional labor and new managerialism,and applied the structural equation modeling analysis procedure,to examine the effects of cynicism and professional competence on social service practitioners’professional autonomy through learning organizations.Findings reveal that,firstly,the emotional...