The performance of two common picking strategies, batch picking (BP) and batch-synchronized zone picking (BSZP), are compared by considering pickers’ learning effects in online-to-offline (O2O) groceries. As we know from previous research, one major advantage of BSZP is that pickers can be more familiar with the item locations because each picker works in a relatively smaller picking area. However, few papers have formulated a quantitative method to verify this advantage. To address this, we use pickers’ learning effects to quantify their fam...
