期刊：
THIRD INTERNATIONAL CONFERENCE ON ELECTRONIC COMMERCE ENGINEERING: DIGITAL ENTERPRISES AND NONTRADITIONAL INDUSTRIALIZATION,2003年:256-261
通讯作者：
Wang, WJ
作者机构：
[Cao, LP; Wang, WJ] Cent China Normal Univ, Dept Informat Management, Wuhan 430079, Peoples R China.
通讯机构：
[Wang, WJ] C;Cent China Normal Univ, Dept Informat Management, Wuhan 430079, Peoples R China.
关键词：
online bank;index system;website evaluation
摘要：
With reference to the online bank indices made by foreign rating websites and the present status of domestic online banks, the services of online banks and the demands of the consumers. a relatively practical index system is put forward for online banks in this paper. which includes 4 first-class indices: availability &convenience. information services, relationship services, security, and 23 second-class indices. According to the index system, 10 famous foreign and domestic online banks are observed and evaluated, among which comparison is made. Then, the advantages and the disadvantages of Chinese online banks are made known and several pieces of suggestion are put forward.
